To know what your customers think about you and their response on a certain product and service is important. However, to manage any of their queries regarding anything is even more important as it build a huge lot of goodwill. So all the big business organizations are always looking for some corporate solutions for their customers relationship management. In this regard, here is a special presentation of TheEasyBee.
IssueTrak was founded in 1992 as a software development firm. After several years of delivering custom tracking applications to clients, founder Hank Luhring came up with a vision for a web-based software program that would allow customers to enter support requests online.
The company applied its considerable software development expertise to creating this commercial, off-the-shelf application and introduced the first version of IssueTrak in 2000.
Through constant customer feedback and product enhancement, IssueTrak has grown into a robust platform for internal and external customer support, IT help desk, workflow management, and issue tracking.
IssueTrak software contains superior features because development is customer driven – every new release contains dozens of feature requests from customers. Optional modules allow you to track pc and non-pc assets, deploy web surveys to your users or customers, and generate work orders and invoices. Additional modules allow you to authenticate against your existing Active Directory and allow emails to create and update issues.
A mobile product is only as good as its user customizations. IssueTrak Mobile is tailored to the needs of each individual user in your organization. The My Issues interface gives the users in your organization the tools they need to manage workflow and stay informed.
IssueTrak has more than 1700 customers in 36 countries. Customers include Microsoft, Cisco, Johnson & Johnson, EDS, ADP, Ralph Lauren Polo, Pepsi, UPS, Verizon, Rutgers, Delta Airlines, Raytheon, Lockheed Martin, Symantec, Canon, UBS, U.S. Bancorp, Deutsche Bank, Merrill Lynch, Rite Aid, Canon, Pitney Bowes and the U.S. Department of Defense.
For exclusive IssueTrak reviews, visit TheEasyBee.
IssueTrak was founded in 1992 as a software development firm. After several years of delivering custom tracking applications to clients, founder Hank Luhring came up with a vision for a web-based software program that would allow customers to enter support requests online.
The company applied its considerable software development expertise to creating this commercial, off-the-shelf application and introduced the first version of IssueTrak in 2000.
Through constant customer feedback and product enhancement, IssueTrak has grown into a robust platform for internal and external customer support, IT help desk, workflow management, and issue tracking.IssueTrak software contains superior features because development is customer driven – every new release contains dozens of feature requests from customers. Optional modules allow you to track pc and non-pc assets, deploy web surveys to your users or customers, and generate work orders and invoices. Additional modules allow you to authenticate against your existing Active Directory and allow emails to create and update issues.
A mobile product is only as good as its user customizations. IssueTrak Mobile is tailored to the needs of each individual user in your organization. The My Issues interface gives the users in your organization the tools they need to manage workflow and stay informed.
IssueTrak has more than 1700 customers in 36 countries. Customers include Microsoft, Cisco, Johnson & Johnson, EDS, ADP, Ralph Lauren Polo, Pepsi, UPS, Verizon, Rutgers, Delta Airlines, Raytheon, Lockheed Martin, Symantec, Canon, UBS, U.S. Bancorp, Deutsche Bank, Merrill Lynch, Rite Aid, Canon, Pitney Bowes and the U.S. Department of Defense.
For exclusive IssueTrak reviews, visit TheEasyBee.
