TOPdesk - Service Management Simplified

Is your organization large, complex or decentralized? Do you require extensive integration options and state-of-the-art functionalities? Are you looking for the ultimate insight into all your support operations? If you can answer yes to any of these questions, TOPdesk Enterprise is the solution you have been looking for.
TOPdesk is an international software and consultancy organization with over fifteen years experience in the field of service management. They offer you user-friendly, modular and practical software, regardless of the size of your organization or your budget. TOPdesk software applications are based on the best practices of ITIL, and are ISO 20000 and SOx compliant.
TOPdesk Professional will make your support department more productive, improve the satisfaction of your clients and ultimately bring down your costs.


‘TOPdesk as a Service’ is a SaaS service for help desks. This online service ensures that you no longer need to worry about the installation or maintenance of TOPdesk. You save both time and money, allowing you to focus on your core business.
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Alcea Technologies - IT Staffing Solutions

If you are running an IT company or a software house, the thing you most need after computers, highly skilled IT professionals. And to help you find some, here is a special presentation by TheEasyBee!
Incorporated in April 1997, Alcea Technologies Inc. offers a full range of staffing services relating to information technology including system integration, application development, web development, technical support and all other areas of IT.
Alcea IT Staffing focuses on finding the most qualified resources in response to client needs. Alcea has a highly effective in-house recruitment tool and hiring methodology that is second to none. With access to an extensive database of IT Professionals, Alcea is able to staff client requirements with highly skilled resources within very short time frames. Alcea has an exceptional hiring practice and is committed to keeping abreast of the current labour and social issues that surround its hiring and human resources methodologies.


In addition to meeting its client's ad hoc requirements for system development and upgrades, Alcea's Software Development Division develops and markets off-the-shelf software for straight resale worldwide. The company's most popular product, FastIssueTrack (FIT), is an easy to install, competitively priced, web-based software issue tracking system. In support of this and other system/software development activities, Alcea has an in-house team of developers, testers and QA resources with excellent hands-on experience in the latest Internet tools and technologies available today.
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TATU - The Survey Solution

In today’s competitive environment, you can't afford not to make the customer experience a top priority. The only way to improve your sucess rate is to know what your customers actually need. And to know this, here is a solution exclusively for you!
Market Force Information, the world’s leading customer intelligence solutions company, has acquired Winnipeg-based Tell Us About Us (TUAU), a leader in customer experience measurement and Canada’s largest customer intelligence solution provider. Effective March 15, 2011, this marks Market Force’s fourth acquisition since its inception in 2005. The addition of TUAU will bolster its Customer Intelligence suite with more in-depth customer feedback solutions and expertise.
The TUAU acquisition will enable Market Force to build upon its Customer Intelligence offerings to provide more robust customer satisfaction solutions, including web and interactive voice response survey capabilities, employee satisfaction surveys, 800-call center live support, social media monitoring, as well as broader Canadian mystery shopping services.


Since 1997, Tell Us About Us (TUAU) has been helping businesses strategically focus on customer and operational feedback as a critical success factor to drive long-term growth and profitability. As the leading full-service customer feedback provider in North America, TUAU helps organizations measure the brand experience through satisfaction surveys, mystery shopping, and 1-800 live operator support. TUAU feedback solutions help clients to create consistent brand experiences and implement customer-centric strategies and principles. TUAU works with more than 100 trusted brands and serves organizations with over 30,000 locations in industries including restaurant, retail, financial, hospitality and call center.
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