In today’s competitive environment, you can't afford not to make the customer experience a top priority. The only way to improve your sucess rate is to know what your customers actually need. And to know this, here is a solution exclusively for you!
Market Force Information, the world’s leading customer intelligence solutions company, has acquired Winnipeg-based Tell Us About Us (TUAU), a leader in customer experience measurement and Canada’s largest customer intelligence solution provider. Effective March 15, 2011, this marks Market Force’s fourth acquisition since its inception in 2005. The addition of TUAU will bolster its Customer Intelligence suite with more in-depth customer feedback solutions and expertise.
The TUAU acquisition will enable Market Force to build upon its Customer Intelligence offerings to provide more robust customer satisfaction solutions, including web and interactive voice response survey capabilities, employee satisfaction surveys, 800-call center live support, social media monitoring, as well as broader Canadian mystery shopping services.
Since 1997, Tell Us About Us (TUAU) has been helping businesses strategically focus on customer and operational feedback as a critical success factor to drive long-term growth and profitability. As the leading full-service customer feedback provider in North America, TUAU helps organizations measure the brand experience through satisfaction surveys, mystery shopping, and 1-800 live operator support. TUAU feedback solutions help clients to create consistent brand experiences and implement customer-centric strategies and principles. TUAU works with more than 100 trusted brands and serves organizations with over 30,000 locations in industries including restaurant, retail, financial, hospitality and call center.
For more TATU reviews, visit TheEasyBee!
Market Force Information, the world’s leading customer intelligence solutions company, has acquired Winnipeg-based Tell Us About Us (TUAU), a leader in customer experience measurement and Canada’s largest customer intelligence solution provider. Effective March 15, 2011, this marks Market Force’s fourth acquisition since its inception in 2005. The addition of TUAU will bolster its Customer Intelligence suite with more in-depth customer feedback solutions and expertise.
The TUAU acquisition will enable Market Force to build upon its Customer Intelligence offerings to provide more robust customer satisfaction solutions, including web and interactive voice response survey capabilities, employee satisfaction surveys, 800-call center live support, social media monitoring, as well as broader Canadian mystery shopping services.
Since 1997, Tell Us About Us (TUAU) has been helping businesses strategically focus on customer and operational feedback as a critical success factor to drive long-term growth and profitability. As the leading full-service customer feedback provider in North America, TUAU helps organizations measure the brand experience through satisfaction surveys, mystery shopping, and 1-800 live operator support. TUAU feedback solutions help clients to create consistent brand experiences and implement customer-centric strategies and principles. TUAU works with more than 100 trusted brands and serves organizations with over 30,000 locations in industries including restaurant, retail, financial, hospitality and call center.
For more TATU reviews, visit TheEasyBee!
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